ENQUIRIES FOR RESERVATIONS

Enquire about availability by checking available dates on the calendar on this page. Once we receive your request, we will email you the details of the rates and confirmation of availability. If  you wish to continue with the booking, we will send you the partially completed Booking and Indemnity form, as well as our Welcome To C’est La Vie document that you need to read.

Return the completed and signed  form to us by email.

Bookings will be confirmed upon receipt of the completed & signed booking form, as well as proof of payment/deposit.

TERMS AND CONDITIONS

Payment by internet bank transfer preferred. Due to bank charges, a corresponding handling fee will be charged for any deposits made by cheque or cash to our account.

Bookings longer than 5 days:

50% of the fee needs to be paid upon booking. This payment should take place within 48h of us sending you the booking form to secure your reservation.

The remaining balance as well as the *R1000 refundable breakages and security key fee  needs to be paid and cleared within 1 week of arrival for low season, and 2 weeks of arrival for high season bookings.

Bookings 5 days and shorter:

100% payment of the fee, as well as the refundable *R1000 breakages and security key fee is required for bookings of less than 5 nights. This payment should take place within 48h of us sending you the booking form to secure your reservation.

*The breakages and security key fee will be used to replace any breakages, damages or loss to the C’est La Vie property. This will be refunded within 7 days of departure.

A maximum of 6 people are allowed per cottage. If, by prior arrangement, you negotiated a special rate for less people, you need to comply with this arrangement. Should you be more guests than previously arranged an additional fee per night will be charged, and is only possible by prior arrangement.

Unfortunately no pets of any variety or size will be allowed.

Pets not allowed

Cancellation fees

High Season: December and January

From 21 to 60 days, guests forfeit 25% of the payment

From 14 to 21 days forfeit is 50% of payment.
From 7 to 14 days forfeit is 75% of payment.
Less than 7 days forfeit the full payment.

Any other cancellation of a booking during this period will forfeit a 10% administration fee.

All other Bookings

From 21 to 28 days, guests forfeit 25% of the payment.
From 14 to 21 days forfeit is 50% of payment.
From 7 to 14 days forfeit is 75% of payment.
Less than 7 days forfeit the full payment.

Any other cancellation of a booking during this period may forfeit a 10% administration fee.

Le Soleil

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1
en
1
1
1
2
multiple
no
0
no

Available

Booked

Morning check-out 10h00

Afternoon check-in 14h00

Pending

La Mer

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1
en
1
1
2
2
multiple
no
0
no

Available

Booked

Morning check-out 10h00

Afternoon check-in 14h00

Pending